Archive for Personal Sales

How to Sell to Gen Ys

// September 7th, 2010 // No Comments » // B2B, Coaching, Personal Sales, Phone

Is it a movie, is it a 3D movie no it’s a…

Have you seen this poster on billboards, the tube, at rail stations?  On first glance it looks like a push for a big movie. It has that same style, format of a big blockbuster movie.

Have you been Google’d Recently

// August 18th, 2010 // No Comments » // B2B, Personal Sales, Prospecting

Have you been Google’d Recently

We’ve all heard the story of the friend who was about to get the dream job, then failed at the last hurdle because the employer checked them on the internet and found some embarrassing photos of their stag do on Facebook.

Give Your Customers an Action Plan

// August 18th, 2010 // No Comments » // B2B, Personal Sales, Presenting

At the end of most of my sales workshops, I always ask the group to determine their next steps following the learning they’ve just enjoyed. Experience tells me that if I don’t, many of them won’t take the action steps needed to put the learnings into practice. I’ve been known to photograph them with their action plans, and email these to them a few weeks’ later as a gentle memory jog.

Sales Lessons from the Oil Spill

// August 13th, 2010 // No Comments » // B2B, Personal Sales, Phone, Presenting

What a terrible tragedy the Gulf oil spill is for everyone concerned with effects far and wide.  Fisherman, hoteliers and FTSE100 investors.

The Fathers Day Card and Assumptions

// July 10th, 2010 // No Comments » // B2B, Coaching, Inner Game, Personal Sales

Last month was Fathers Day here in the UK.  And if you’re a father, like me, you get to put your feet up for a whole day, have lots of attention and get the Fathers Day Card treatment. 

And it’s the cards that tickle me everytime.  They’re just so corny, so stereotypical of a dad.  Beer swigging, football watching, bad fashion sense, always moaning about the bills, tissues in cardigans.

WIIFM

// June 13th, 2010 // No Comments » // B2B, Personal Sales, Phone, Presenting, Prospecting

WIIFM Broadcasting. No it’s not an American Radio Station broadcasting out of Los Angeles.  It’s something all customers ask themselves when you ask something of them. It’s also a motto for the Gen Y’s Generation – these guys are coming of age now, and are potential customers.

WIIFM should be the guiding principle for every customer interaction we do.  Let me tell you more.

Are You Sure?

// May 27th, 2010 // No Comments » // Personal Sales

Last week I was in the City of London working with a Stock Broker client helping their salespeople get more business using the phones.  Impressive environment it was. Exciting, positive, energetic, fast-paced. And I just adored the myriad of computer screens everywhere showing stock figures and enormous amounts of data. Their job was just so cool.

You never win an argument with a customer

// May 22nd, 2010 // No Comments » // B2B, Personal Sales, Phone, Prospecting

We’ve had cracking weather this week in the UK and on Thursday It was particularly warm, but in my sales training room the air conditioning was making the conditions very comfortable. The favourite session was approaching and my audience were visibly getting excited.

Objection handling techniques.

And my phone based salespeople were hoping that I would give them well thought through reasons to combat every objection they encounter.

Nonsense.

Prospecting is like Flossing

// May 16th, 2010 // No Comments » // B2B, Personal Sales, Phone, Prospecting

Last year, I enjoyed some major dental work to my two front teeth. Pretty major stuff it was – implants and two brand new teeth. Impressive work and an equally impressive final bill.

Listen to the podcast to find out how flossing can help your prospecting.

Fly in the Pan

// May 8th, 2010 // No Comments » // B2B, Coaching, Inner Game, Personal Sales, Presenting

Having two early teenage boys faces us with a major problem.  No, its not mood swings, empty fridges or Pizza complexions…no, its missing the toilet pan. Boys are just bad aimers, if you see what I’m saying.  Quite frankly, this is a man thing not just teenagers.

We tried everything.  Telling them, encouraging them, shouting at them, rewarding them and nothing improved the situation. Until we bought a packet of fly stickers and stuck one to the pan just like this.