My Writings. My Thoughts.
Have you been Google’d Recently
// August 18th, 2010 // No Comments » // B2B, Personal Sales, ProspectingHave you been Google’d Recently We’ve all heard the story of the friend who was about to get the dream job, then failed at the last hurdle because the employer checked them on the internet and found some embarrassing photos of their stag do on Facebook.
Give Your Customers an Action Plan
// August 18th, 2010 // No Comments » // B2B, Personal Sales, PresentingAt the end of most of my sales workshops, I always ask the group to determine their next steps following the learning they’ve just enjoyed. Experience tells me that if I don’t, many of them won’t take the action steps needed to put the learnings into practice. I’ve been known to photograph them with their [...]
Sales Lessons from the Oil Spill
// August 13th, 2010 // No Comments » // B2B, Personal Sales, Phone, PresentingWhat a terrible tragedy the Gulf oil spill is for everyone concerned with effects far and wide. Fisherman, hoteliers and FTSE100 investors.
Solutions not Problems
// August 7th, 2010 // No Comments » // CoachingOur building work has thankfully all but finished and I look back with fond memories of our builders. Not. One foible that used to really wind me up was their ability to bring problems to me on regular basis and this used to cause me all sorts of stress.
Solving Customers Problems the Condor Way
// July 31st, 2010 // No Comments » // customer careLater this month we’re over to France again for our summer holiday. Can’t wait. Once again we’re travelling with Condor Ferries – wouldn’t use anyone else. Why? Let me explain.
How to Leave Voicemail
// July 24th, 2010 // No Comments » // B2B, Phone, ProspectingIt’s been hot this week, and travelling around the country in planes, trains and automobiles takes it toll. But nothing is more strenuous than picking up voicemail.
